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Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 2025

1. Introduction

United Wholesales Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use our services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Place an order
  • Subscribe to our newsletter
  • Contact us with inquiries
  • Fill out a form on our website

This information may include: name, business name, email address, postal address, business registration number, and payment information.

Automatically Collected Information

When you access our website, we automatically collect certain information about your device, including IP address, browser type, operating system, access times, and pages viewed.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and enhance user experience. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Manage your account and provide customer support
  • Send you order confirmations, invoices, and delivery notifications
  • Communicate with you about products, services, and promotions
  • Improve our website and services
  • Detect and prevent fraud and security threats
  • Comply with legal obligations
  • Analyze usage patterns and optimize user experience
4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in operating our business (e.g., payment processors, shipping companies)
  • Professional advisors (e.g., lawyers, accountants)
  • Law enforcement or regulatory authorities when required by law
  • Business partners with your explicit consent

All third parties are required to protect your information and use it only for the purposes for which it was shared.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to certain processing of your information
  • Portability: Request transfer of your information to another service provider
  • Withdraw consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at admin@united-wholesales.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are intended for business use only and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this privacy policy periodically.

12. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

United Wholesales Limited

Room 1203, 12/F, Tower 2, China Hong Kong City

No. 33 Canton Road, Tsim Sha Tsui, Hong Kong

Email: admin@united-wholesales.com